We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Mine stays on the table by my big tv chair. The first hour I had it I was using the screwdriver. Did not have to get up and got to my tool box. Best $$$ I ever spent.
Corresponds to the description, quality, the parcel went within 2 weeks, thanks to the store
Came for 2 weeks. Externally, everything is very presentable and fairly sound. We'll see the case.
Good of quality. And shipped quickly
The parcel came quickly) a good knife.
Came very quickly. Very satisfied. Everything as described. Recomend.
Good: Nice quality. Sharp knifes. Tools are stiff but move nicely. Bad: No carabiner on the Yellow knife. Seller picture shows NO carabiner . I did not pay close attention. The yellow color is very dull, not same as store's picture. Overall I am happy with my purchase.
excelent
Very cool, very great
Feels high quality, heavy and sturdy. corresponds to description.
Dobrý. Plechovky otvírá Dobře, them Ostrý, nůžky stříhají and nehty and zatím it vypadá, že materiál them OK
Shipped from Estonia to Germany. Delivered in 18days. Quality is high. Star screw driver is ok but flat head is not thin all the way and not functional for deep tightened screws in a tight hole.
Quality very good price
It's not worth a victorinox but to help out, it does
Visually looks very good. Many different functions
Order came pts quickly. All as in the description. Good knife. 5 +
Super Knife. Super Quality am more than satisfied.
I liked it very much and fully functional, it took a long time to arrive but it's due to the logistics of mexico, however i am satisfied thank you, i would buy again
Perfect
I loved the speed with which this item arrived, excellent store, correct description, and nice tool
Pocket knife the same as the picture. OK.
Fast shipping
Excellent multitool, there is everything you wanted. Nothing lyuftit, does not stagger until at least everything looks and works reliably. Seller thanks!
Our daughter is very happy with this pocket knife.
great product....great price...thanks